I'm having trouble installing or running a program I obtained from PC World's site. What should I do? - PCWiki
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I'm having trouble installing or running a program I obtained from PC World's site. What should I do?

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Contact the developer directly for support and information about the program. Check for an '+Author+' link on that file's PC World Downloads information page, or look in the Readme document usually included in the downloaded archive file. If the file was supplied to PC World by the developer and no '+Author+' link is supplied, try using a search engine (such as Google or Yahoo) to search on the name of the file and find the developer.

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